Privacy Policy
Last updated: September 29, 2026
Sentnl ("Sentnl," "we," "us," or "our") provides AI workflow monitoring and alerting services through sentnl.tech. This Privacy Policy explains what information we collect, how we use it, and how we handle information sent to Sentnl through our service.
1. Information We Collect
We collect information necessary to provide and improve Sentnl, including:
- Email address: When you create a Sentnl webhook, we collect the email address you provide. We use it to send monitoring and alert notifications, provide service-related communications, and respond to support requests.
- Webhook data: When you send information to a Sentnl webhook, we may temporarily process and store the data contained in the webhook request in order to monitor your workflow and determine whether an alert should be generated. You are responsible for ensuring that information sent to Sentnl is appropriate for the service and does not contain information that you are not authorized to share.
2. How We Use Information
We use collected information to:
- Provide and operate Sentnl
- Monitor workflow outputs and generate alerts
- Maintain and secure the service
- Troubleshoot technical issues
- Respond to support requests
- Understand service usage and improve the product
- Comply with applicable legal obligations
We do not sell your personal information.
3. Webhook Data
Sentnl is designed to monitor data generated by your workflows. Depending on how you configure your workflow, webhook requests may contain information originating from your systems or users. Sentnl processes this information only as necessary to provide the monitoring service. Do not send sensitive personal information, passwords, authentication credentials, payment information, or other information that you are not authorized to transmit to Sentnl. You remain responsible for the data you choose to send to your Sentnl webhook.
4. Data Retention
We retain information only for as long as reasonably necessary to provide the service, maintain security, resolve issues, and meet legal requirements. Webhook data may be retained temporarily for monitoring, troubleshooting, and service operation. Retention periods may change as the product evolves. We may retain limited account or transaction records for longer where required by law or necessary to maintain business records.
5. Service Providers
We may use third-party infrastructure and service providers to operate Sentnl, such as hosting, email delivery, analytics, monitoring, and other technical services. These providers may process information on our behalf and are expected to use appropriate safeguards for the information they process.
6. Security
We take reasonable technical and organizational measures to protect information processed through Sentnl. However, no internet-based service can guarantee absolute security. You should not send information to Sentnl that requires a level of security or confidentiality that the service is not designed to provide.
7. Your Choices
You can stop using a Sentnl webhook at any time. If you want to request access to, correction of, or deletion of personal information associated with your use of Sentnl, contact us using the information below.
8. Children's Privacy
Sentnl is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
9. International Data Transfers
Sentnl and its service providers may process information in countries other than the country where you are located. Where applicable, we take reasonable steps to ensure that information is handled in accordance with applicable privacy requirements.
10. Changes to This Policy
We may update this Privacy Policy as Sentnl develops or as applicable privacy requirements change. When we make material changes, we will update the "Last updated" date at the top of this page.
11. Contact Us
If you have questions about this Privacy Policy or how Sentnl handles information, contact us at: